Mr . Rajan Bala
July 3, 2024 2024-11-08 17:19Mr . Rajan Bala
Head | Senior Lecturer- Department of Information Technology | Head of Administration| Director of Strategic Operation.
Faculty of Computing | Department of Information Technology
Career Summary
- 2024 June – Present – Head of Department, Department of IT
- 2023 January – 2023 Oct – Head of Engineering, AWS Billing Consoles & Applications, Amazon Web Services
- 2022 Apr – 2022 Nov – Sr. Director of Engineering, Loblaw Digital
- 2016 Oct – 2022 Mar – Sr. Software Engineering Manager, Customer Service Technology, Amazon.com
- 2013 May – 2016 Oct – Co-Founder/CTO, hiku labs inc.
Academic Qualifications
- M.Eng, Telecommunications Engineering and Management, Carleton University, Canada
- B.Eng, Computer Systems Engineering (Distinction), Minor in Psychology, Carleton University, Canada
Honors and Awards
- First Prize in BlackBerry Game Development (2003)
- Inventor Awards by Amazon for 5 Patents (2016-2022)
- Distinction award for Computer Systems Engineering
- Inventor Award by BlackBerry for Seamless push email handover in a dual stack radio devices (2006)
Interests
- Machine Learning and Deep Learning to improve emotion detection from voice conversations
- AI and Natural Language Processing to reduce the amount of physician transcribing to increase the quality of patient care
- Leverage Internets of Things to improve the quality of life of disable and unable human beings
- Leverage IoT and Machine Learning to prevent pandemics and epidemics
Memberships
- Improving the accuracy of emotion detection in voice conversations
- Educational Impact using AI in Sri Lankan Higher Education. [Accepted for publication]
My Publications
Patents
- US-20240144314-A1, COMPUTER SYSTEM AND METHOD FOR OFFERING COUPONS Balasubramaniam; Balarajan et al 2024-05-02.
- US-11869032-B2, Computer system and method for offering coupons, Balasubramaniam; Balarajan et al, 2024-01-09.
- US-11646032-B2, Systems and methods for audio processing, Balasubramaniam; Balarajan et al. 2023-05-09.
- US-11438169-B2, Time-bound secure access, Mani; Kaushik et al. 2022-09-06.
- US-20210272571-A1, SYSTEMS AND METHODS FOR AUDIO PROCESSING, Balasubramaniam; Balarajan et al. 2021-09-02.
- US-20210097567-A1, COMPUTER SYSTEM AND METHOD FOR OFFERING COUPONS, Balasubramaniam; Balarajan et al. 2021-04-01.
- US-10896428-B1, Dynamic speech to text analysis and contact processing using agent and customer sentiments, Balasubramaniam; Balarajan et a, 2021-01-19
- US-11438169-B2, Time-bound secure access, Mani; Kaushik et al. 2022-09-06.
- U,S-20200294338-A1, UNIVERSAL ACCESS CONTROL DEVICE, Musabeyoglu; Ahmet et al.,2020-09-17
- US-10672212-B2, Universal access control device, Musabeyoglu; Ahmet et al. 2020-06-02.
- US-10498538-B2, Time-bound secure acces, Mani; Kaushik et al. 2019-12-03.
- US-20190312737-A1, TIME-BOUND SECURE ACCESS, Mani; Kaushik et al. 2019-10-10.
- US-20190253255-A1, TIME-BOUND SECURE ACCESS, Mani; Kaushik et al. 2019-08-15.
- US-20190035181-A1, UNIVERSAL ACCESS CONTROL DEVICE, Musabeyoglu; Ahmet et al.2019-01-31.
- US-10089801-B1, Universal access control device, Musabeyoglu; Ahmet et al. 2018-10-02.
- US-20080293407-A1, Wireless Device and Method for Determining Which APN to Use, Cormier; Jean-Philippe et al. 2008-11-27